21 Best AI Customer Support Tools

Chatbase

Chatbase, powered by ChatGPT, is a leading AI chatbot that allows users to upload varied data forms like files, text, and websites, creating a highly knowledgeable and bespoke ChatGPT for any website. It offers precise responses and customizable interfaces, revolutionizing…

Tidio+

Tidio is a customer service chatbot platform that offers AI-powered chatbots for improved customer engagement and retention. With their Tidio+ plan, users can enjoy unlimited chat interactions, seamless transition to live agents, a ticketing system, and cloud-based operation. It integrates…

SupportGPT

SupportGPT is an AI-first customer support automation platform that enhances helpdesk operations using technology similar to OpenAI's ChatGPT, tailored to customer conversation histories. Key Features Autoflows: Advanced automation for creating customer support policies and actions. Human-like Conversations: Provides engaging, brand-aligned…

Brainfish

Brainfish is an AI-driven knowledgebase platform that enhances customer support and the customer experience. It analyzes help articles, suggests improvements, and generates new articles using advanced AI technology. Migrating existing knowledgebases is simple. Brainfish offers instant proofreading, AI-powered search, analytics,…

Coachvox AI

Coachvox AI enables users to create an AI version of themselves for generating leads and engaging with audiences. This service allows users to clone themselves with AI that's trained on their unique content and style, providing 24/7 support to clients,…

Caffeinated CX

Caffeinated CX offers AI solutions aimed at enhancing support team efficiency by automating responses, ticket triaging, macro suggestions, and integrating with every support desk. It's designed to improve resolution times, ensure on-brand responses, and increase customer satisfaction. Additionally, it boasts…

Poly AI

Poly AI is a conversational platform designed to enhance customer experience in various industries. It's a customer-led tool that lets users have natural conversations, including the ability to interrupt, change topics, and still enjoy a seamless experience. PolyAI is aimed…

Instant Answers

Instant Answers is an AI-powered chatbot builder for real-time website responses. Users can upload content or input a URL to gather information. Integration options allow easy embedding, and customization maintains brand identity. Accuracy depends on training data quality. Multiple sources…

Chatsimple

Chatsimple leverages AI to turn every website visit into a potential sale, offering personalized interactions in over 175 languages. Trusted by 20,000+ businesses, it ensures visitors get a VIP experience, guiding them to the right products instantly. Key Features: AI-Powered…

DocsAI

DocsAI simplifies creating customized AI support agents using user-provided documents. With three simple steps, users can build their own AI agent and embed it on their website. The tool supports multiple document sources and integrates with platforms like Slack. It…